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Terms and Conditions
Effective Date: 15.12.2024
These Terms and Conditions govern your use of our website and services. By accessing or using Scentsify.ch, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
1. General Information
Scentsify.ch is operated by a partnership of three individuals based in Switzerland. Our primary business is the sale of high-quality perfume testers through our online platform.
For any inquiries or support, you can reach us at:
Email: support@scentsify.ch
Phone: +41 75 417 95 75
2. Use of the Website
2.1 You agree to use Scentsify.ch only for lawful purposes and in a manner that does not infringe the rights of others.
2.2 Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
2.3 We reserve the right to suspend or terminate access to the website for violations of these Terms.
3. Products and Services
3.1 Our website offers a range of products, primarily high-quality perfume testers.
3.2 All descriptions, images, and specifications of products are subject to change without notice.
3.3 Prices and availability are subject to change without notice.
4. Orders and Payments
4.1 By placing an order on Scentsify.ch, you agree to provide accurate and complete information.
4.2 All orders are subject to acceptance and availability.
4.3 We reserve the right to cancel or refuse any order for reasons including, but not limited to, fraud suspicion or pricing errors.
5. Shipping and Delivery
5.1 As for now we solely ship within Switzerland.
5.2 Estimated delivery times are provided for your convenience but are not guaranteed.
5.3 You are responsible for ensuring the accuracy of the shipping address. We are not liable for delays or losses due to incorrect addresses.
5.4 Customs, duties, and taxes may apply for international shipments and are the responsibility of the customer.
6. Returns and Refunds
6.1 We accept returns under the following conditions:
- The product is unused, unopened, and in its original packaging.
- The return request is made within 7 days of receipt.
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6.2 Refunds will be issued to the original payment method upon receipt and inspection of the returned product.
6.3 Shipping costs for returns are the responsibility of the customer, unless the product was defective or we made an error.
7. Intellectual Property
7.1 Unauthorized use of any content on our website is strictly prohibited.
8. Limitation of Liability
8.1 To the extent permitted by law, Scentsify.ch shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.
8.2 Our total liability to you for any claim related to the website or products shall not exceed the amount paid for the specific product or service.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of Switzerland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Switzerland.
11. Amendments to Terms
We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on this page. Please review these Terms regularly to ensure you are aware of any updates.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@scentsify.ch
Phone: +41 75 417 95 75
Thank you for choosing Scenstify.ch!